How To Fix /STMC/CR_MSG039 - Error while connecting to database (&1); internal error &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /STMC/CR_MSG -

• Message number: 039

• Message text: Error while connecting to database (&1); internal error &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /STMC/CR_MSG039 - Error while connecting to database (&1); internal error &2 ?

  The SAP error message /STMC/CR_MSG039 indicates that there is an issue while connecting to the database, and it provides an internal error code that can help diagnose the problem. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Database Connectivity Issues: The database server may be down, unreachable, or there may be network issues preventing the connection.
  Configuration Errors: Incorrect database connection parameters in the SAP system configuration (e.g., hostname, port, database name).
  Authentication Problems: Invalid credentials (username/password) or insufficient permissions for the user trying to connect to the database.
  Database Instance Issues: The database instance may not be running or may have crashed.
  Resource Limitations: The database server may be experiencing resource limitations (e.g., memory, CPU) that prevent new connections.
  Internal Errors: The internal error code (&2) may indicate a specific issue that needs to be investigated further, such as a bug or a misconfiguration.
  
  Solutions:
  
  Check Database Status: Ensure that the database server is up and running. You can do this by trying to connect to the database using a database client or checking the database server logs.
  Verify Connection Parameters: Review the database connection settings in the SAP system (transaction DBACOCKPIT or RZ10 for profile parameters) to ensure they are correct.
  Test Connectivity: Use tools like ping or telnet to check if the SAP application server can reach the database server on the specified port.
  Check User Credentials: Ensure that the username and password used for the database connection are correct and that the user has the necessary permissions.
  Review Logs: Check the SAP application logs (transaction SM21) and the database logs for any additional error messages that may provide more context.
  Restart Services: If the database instance is down, consider restarting the database service. If the issue persists, a restart of the SAP application server may also help.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support with the internal error code for further assistance.
  Documentation: Review the official SAP documentation for your specific database (e.g., Oracle, HANA, SQL Server) for any known issues or configuration guidelines.
  Monitoring Tools: Utilize monitoring tools to keep track of database performance and connectivity issues to prevent future occurrences.
  
  By following these steps, you should be able to diagnose and resolve the /STMC/CR_MSG039 error effectively.