How To Fix /STMC/CR_DIAG005 - Screen &1/&2: FREE


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_DIAG -

  • Message number: 005

  • Message text: Screen &1/&2: FREE

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_DIAG005 - Screen &1/&2: FREE ?

    The SAP error message /STMC/CR_DIAG005 typically indicates an issue related to the system's resource allocation or configuration, particularly in the context of the SAP Change Request Management (ChaRM) or Transport Management System (TMS). The message "Screen &1/&2: FREE" suggests that there is a problem with the screen or transaction being accessed, possibly due to a lack of resources or incorrect configuration.

    Cause:

    1. Resource Allocation: The system may not have enough resources allocated to handle the request, leading to a "FREE" state.
    2. Configuration Issues: There may be misconfigurations in the transport routes or in the ChaRM setup.
    3. System Lock: The system might be locked or in a state where it cannot process the request.
    4. Authorization Issues: The user may not have the necessary authorizations to access the screen or transaction.

    Solution:

    1. Check System Resources: Ensure that the SAP system has adequate resources (memory, CPU) allocated. You may need to consult with your Basis team to monitor system performance.
    2. Review Configuration: Verify the configuration settings for ChaRM or TMS. Ensure that all transport routes are correctly set up and that there are no inconsistencies.
    3. Unlock the System: If the system is locked, you may need to unlock it or restart the relevant services.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the screen or transaction.
    5. SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
    6. System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), and SOLMAN (Solution Manager) if you are using ChaRM.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Refer to the official SAP documentation for Change Request Management and Transport Management for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.

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