How To Fix /STMC/CR_DIAG004 - Screen &1/&2: DISPLAY


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /STMC/CR_DIAG -

  • Message number: 004

  • Message text: Screen &1/&2: DISPLAY

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /STMC/CR_DIAG004 - Screen &1/&2: DISPLAY ?

    The SAP error message /STMC/CR_DIAG004 typically relates to issues encountered in the context of SAP's Change Request Management (ChaRM) or Transport Management System (TMS). This error message is often associated with problems in displaying or processing change requests or transport requests.

    Cause:

    The specific cause of the error can vary, but common reasons include:

    1. Authorization Issues: The user may not have the necessary authorizations to view or manage the change request.
    2. Data Inconsistencies: There may be inconsistencies in the data related to the change request or transport request.
    3. Configuration Issues: Incorrect configuration settings in the ChaRM or TMS could lead to this error.
    4. System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.

    Solution:

    To resolve the /STMC/CR_DIAG004 error, you can try the following steps:

    1. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the change request. You can check this in transaction SU53 after the error occurs to see if there are any missing authorizations.
    2. Review Change Request Data:

      • Verify the integrity of the change request data. Check for any inconsistencies or missing information that might be causing the error.
    3. Check Configuration:

      • Review the configuration settings for ChaRM or TMS. Ensure that all necessary settings are correctly configured. You can use transaction SPRO to access the configuration settings.
    4. System Performance:

      • Monitor the system performance. If the system is slow or unresponsive, consider checking for background jobs or processes that may be consuming resources.
    5. Consult Logs:

      • Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
    7. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), and CRMD_ORDER (Change Request Management).
    • Documentation: Review SAP documentation related to Change Request Management and Transport Management for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and resolve the /STMC/CR_DIAG004 error effectively.

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