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How To Fix STEP621 - DOCUMENT_PRODUCT_EQUIVALENCE refers to incorrect DOCUMENT_FILE &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: STEP - ISO 10303 STEP Mapping Messages

  • Message number: 621

  • Message text: DOCUMENT_PRODUCT_EQUIVALENCE refers to incorrect DOCUMENT_FILE &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message STEP621 - DOCUMENT_PRODUCT_EQUIVALENCE refers to incorrect DOCUMENT_FILE &1 ?

    The SAP error message "STEP621 DOCUMENT_PRODUCT_EQUIVALENCE refers to incorrect DOCUMENT_FILE &1" typically indicates that there is an issue with the document file referenced in the system. This error can occur in various contexts, such as during document processing, product equivalence checks, or when handling document management in SAP.

    Cause:

    1. Incorrect Document Reference: The document file referenced by the system may not exist, may have been deleted, or may not be accessible due to permission issues.
    2. Data Inconsistency: There may be inconsistencies in the database where the document file information is stored.
    3. Configuration Issues: The configuration settings related to document management or product equivalence may not be set up correctly.
    4. Missing or Corrupted Data: The document file could be missing or corrupted, leading to the system being unable to process it correctly.

    Solution:

    1. Verify Document Existence: Check if the document file referenced by the error message exists in the system. You can do this by navigating to the document management area in SAP and searching for the document using the identifier provided in the error message.
    2. Check Permissions: Ensure that the user has the necessary permissions to access the document file. If permissions are lacking, you may need to adjust user roles or access rights.
    3. Review Configuration: Check the configuration settings related to document management and product equivalence. Ensure that all necessary settings are correctly configured.
    4. Data Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies that may be causing the error.
    5. Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
    • Documentation: Review the SAP documentation related to document management and product equivalence for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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