How To Fix STC_TM395 - Preparation of manual activity fails; check log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_TM - Task List Manager Messages

• Message number: 395

• Message text: Preparation of manual activity fails; check log for details

What causes this issue?

Before the manual activities for this task can be confirmed, the task
has the chance to perpare something in the system.
This preparation action fails.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The task log should provide further messages why the preparation fails.

How to fix this error?

Check the task log the get the root cause of this error. When this done,
resume the task list run and confirm the manual activities.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message STC_TM395 - Preparation of manual activity fails; check log for details ?

  The SAP error message STC_TM395 indicates that there was a failure during the preparation of a manual activity in the SAP system. This error typically occurs in the context of the SAP Solution Manager or during the execution of a task in the Task Management (TM) framework.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration settings in the task or the system landscape.
  Authorization Problems: The user executing the task may not have the necessary authorizations to perform the manual activity.
  System Errors: There may be underlying system errors or inconsistencies that prevent the task from being prepared correctly.
  Missing Dependencies: Required components or prerequisites for the manual activity may not be met.
  Log Errors: Specific errors logged in the system that provide more context about the failure.
  
  Solution:
  To resolve the STC_TM395 error, follow these steps:
  
  
  Check the Logs: Review the detailed logs associated with the task. You can find these logs in the transaction code ST22 (Dump Analysis) or SLG1 (Application Log). Look for any specific error messages that can provide more context.
  
  
  Verify Configuration: Ensure that all configurations related to the task are correct. This includes checking the task parameters and any related settings in the SAP Solution Manager.
  
  
  Check Authorizations: Make sure that the user executing the task has the necessary authorizations. You can use transaction SU53 to analyze authorization issues.
  
  
  Review Dependencies: Ensure that all prerequisites for the manual activity are met. This may include checking for required software components, system settings, or other dependencies.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after checking the logs and configurations, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant log information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22, SLG1, and STC01 (for managing background jobs).
  SAP Documentation: Review the official SAP documentation for Task Management and manual activities for additional insights.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the STC_TM395 error effectively.