How To Fix STC_TM394 - Trace data older &1 days has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_TM - Task List Manager Messages

• Message number: 394

• Message text: Trace data older &1 days has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message STC_TM394 - Trace data older &1 days has been deleted ?

  The SAP error message STC_TM394 indicates that trace data older than a specified number of days has been deleted. This message is typically related to the SAP Solution Manager's job management and monitoring functionalities, particularly in the context of background jobs and their trace files.
  Cause:
  
  Data Retention Policy: SAP systems have a data retention policy that automatically deletes trace data after a certain period (e.g., 30 days). This is done to manage storage and ensure that the system does not retain unnecessary data.
  Manual Deletion: Trace data may have been manually deleted by an administrator or through a scheduled job that cleans up old data.
  System Configuration: The system may be configured to delete trace data more aggressively than intended, leading to the premature deletion of important logs.
  
  Solution:
  
  
  Check Retention Settings: Review the retention settings for trace data in your SAP system. You can adjust these settings to retain data for a longer period if necessary.
  
  This can typically be done in transaction codes like SCC4 (Client Administration) or through specific configuration settings in the Solution Manager.
  
  
  
  Review Deletion Jobs: Check if there are any scheduled jobs that are set to delete trace data. You can do this in transaction SM37 (Job Monitoring) to see if any jobs are running that might be responsible for the deletion.
  
  
  Reconfigure Trace Settings: If the deletion of trace data is too aggressive, consider reconfiguring the trace settings to ensure that important logs are retained for a longer duration.
  
  
  Backup Important Data: If certain trace data is critical for your operations, consider implementing a backup strategy to export and store this data before it gets deleted.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to trace data management for specific guidance on configuring retention policies and understanding the implications of trace data deletion.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) for monitoring and analyzing logs.
  SAP Notes: Check SAP Notes for any known issues or updates related to trace data management and retention policies.
  SAP Community: Engage with the SAP Community forums for insights and experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to address the STC_TM394 error message and manage your trace data more effectively.