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How To Fix START_MESSAGES042 - Cannot connect to SAP Test Execution Engine. Contact SAP Support.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: START_MESSAGES -

  • Message number: 042

  • Message text: Cannot connect to SAP Test Execution Engine. Contact SAP Support.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message START_MESSAGES042 - Cannot connect to SAP Test Execution Engine. Contact SAP Support. ?

    The error message "START_MESSAGES042 Cannot connect to SAP Test Execution Engine. Contact SAP Support." typically indicates that there is an issue with the connection between your SAP system and the SAP Test Execution Engine (Tee). This can occur in various scenarios, particularly when using SAP's testing tools, such as SAP Solution Manager or SAP Test Suite.

    Possible Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the Test Execution Engine.
    2. Configuration Issues: The Test Execution Engine may not be properly configured in the SAP system.
    3. Service Availability: The Test Execution Engine service may not be running or may be down for maintenance.
    4. Authorization Issues: The user may not have the necessary authorizations to access the Test Execution Engine.
    5. Version Compatibility: There may be compatibility issues between the SAP system and the Test Execution Engine version.

    Solutions:

    1. Check Network Connectivity:

      • Ensure that the network connection between the SAP system and the Test Execution Engine is stable and functioning.
      • Use tools like ping or traceroute to diagnose network issues.
    2. Verify Configuration:

      • Check the configuration settings for the Test Execution Engine in the SAP system.
      • Ensure that the connection parameters (like host, port, etc.) are correctly set.
    3. Check Service Status:

      • Verify that the Test Execution Engine service is running. If it is down, restart the service or contact your system administrator.
    4. Review Authorizations:

      • Ensure that the user account being used has the necessary authorizations to access the Test Execution Engine.
      • Check roles and permissions in the SAP system.
    5. Check for Updates:

      • Ensure that both the SAP system and the Test Execution Engine are updated to the latest versions to avoid compatibility issues.
    6. Consult Logs:

      • Review system logs for any additional error messages or warnings that could provide more context about the issue.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the Test Execution Engine.
    • Documentation: Refer to the official SAP documentation for the Test Execution Engine for configuration and troubleshooting guidelines.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and potentially resolve the issue related to the "START_MESSAGES042" error.

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