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How To Fix ST05033 - User & is locked in client &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ST05 - Messages for Performance Traces (ST05)

  • Message number: 033

  • Message text: User & is locked in client &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ST05033 - User & is locked in client & ?

    The SAP error message ST05033 indicates that a user is locked in a specific client. This typically occurs when a user has exceeded the maximum number of allowed login attempts or has been manually locked by an administrator for security reasons.

    Cause:

    1. Exceeded Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
    2. Manual Locking: An administrator may have locked the user account for security reasons, such as suspected unauthorized access or inactivity.
    3. Client-Specific Lock: The lock is specific to the client in which the user is trying to log in. Different clients can have different user settings.

    Solution:

    1. Unlock the User:

      • An administrator with the necessary authorizations can unlock the user account using transaction code SU01 (User Maintenance).
      • Steps:
        1. Enter transaction code SU01 in the command field.
        2. Enter the username that is locked and press Enter.
        3. Go to the "Lock/Unlock" tab.
        4. Click on the "Unlock" button to remove the lock.
        5. Save the changes.
    2. Check User Status:

      • Ensure that the user is not only unlocked but also has the necessary authorizations to access the client.
    3. Review Security Policies:

      • If the user is frequently getting locked out, review the security policies regarding password attempts and consider adjusting the settings if necessary.
    4. Inform the User:

      • After unlocking, inform the user to try logging in again with the correct credentials.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance (if you need to unlock multiple users)
    • User Locking Policies: Check the system settings for user locking policies, which can be found in the profile parameters (e.g., login/failure_count_login).

    • Audit Logs: Review the audit logs to determine why the user was locked and to ensure there are no security concerns.

    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to user locking issues.

    By following these steps, you should be able to resolve the ST05033 error and unlock the user account in the specified client.

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