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How To Fix ST05032 - User & is locked in at least one client of system &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ST05 - Messages for Performance Traces (ST05)

  • Message number: 032

  • Message text: User & is locked in at least one client of system &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ST05032 - User & is locked in at least one client of system & ?

    The SAP error message ST05032 indicates that a user is locked in at least one client of the SAP system. This typically occurs when a user has exceeded the maximum number of login attempts or has been manually locked by an administrator.

    Cause:

    1. Excessive Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
    2. Manual Locking: An administrator may have manually locked the user account for security reasons or due to inactivity.
    3. Client-Specific Lock: The user may be locked in a specific client (e.g., Development, Quality Assurance, Production) while still being active in others.

    Solution:

    1. Unlock the User:

      • Using SU01: An administrator can unlock the user account by following these steps:
        1. Go to transaction code SU01.
        2. Enter the username and click on the "Display" button.
        3. In the user details screen, check the "Lock" status.
        4. If the user is locked, click on the "Unlock" button.
        5. Save the changes.
    2. Check User Lock Status:

      • You can also check the lock status of the user in transaction SU01D (Display User) to see if the user is locked in other clients.
    3. Review Security Policies:

      • Review the security policies regarding user lockouts to ensure they are appropriate for your organization’s needs.
    4. Inform the User:

      • Notify the user that their account has been unlocked and advise them to use the correct credentials when logging in.

    Related Information:

    • User Lock Duration: The duration for which a user remains locked can be configured in the system settings. Administrators can set parameters for automatic unlocking after a certain period.
    • Audit Logs: Check the audit logs to see the reason for the lockout, which can help in preventing future occurrences.
    • User Management Best Practices: Implement best practices for user management, such as regular password updates, training users on password policies, and monitoring user activity.

    If the issue persists or if there are multiple users facing similar issues, it may be worth investigating further into system logs or consulting with SAP support for more in-depth troubleshooting.

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