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Message type: E = Error
Message class: ST05 - Messages for Performance Traces (ST05)
Message number: 032
Message text: User & is locked in at least one client of system &
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ST05032
- User & is locked in at least one client of system & ?The SAP error message ST05032 indicates that a user is locked in at least one client of the SAP system. This typically occurs when a user has exceeded the maximum number of login attempts or has been manually locked by an administrator.
Cause:
- Excessive Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
- Manual Locking: An administrator may have manually locked the user account for security reasons or due to inactivity.
- Client-Specific Lock: The user may be locked in a specific client (e.g., Development, Quality Assurance, Production) while still being active in others.
Solution:
Unlock the User:
- Using SU01: An administrator can unlock the user account by following these steps:
- Go to transaction code
SU01
.- Enter the username and click on the "Display" button.
- In the user details screen, check the "Lock" status.
- If the user is locked, click on the "Unlock" button.
- Save the changes.
Check User Lock Status:
- You can also check the lock status of the user in transaction
SU01D
(Display User) to see if the user is locked in other clients.Review Security Policies:
- Review the security policies regarding user lockouts to ensure they are appropriate for your organization’s needs.
Inform the User:
- Notify the user that their account has been unlocked and advise them to use the correct credentials when logging in.
Related Information:
If the issue persists or if there are multiple users facing similar issues, it may be worth investigating further into system logs or consulting with SAP support for more in-depth troubleshooting.
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