How To Fix ST721 - Error occurred in transfer of HTML file to the info repository

SAP Error Message - Details

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 721

• Message text: Error occurred in transfer of HTML file to the info repository

What causes this issue?

An error occurred during transfer of the HTML file to the Knowledge
Provider. There are a number of possible reasons for the error,
including:
The Knowledge Provider system is not available at this time.
The system settings are incorrect.
An error occurred during the file transfer protocol (FTP) creation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The HTML version of the glossary entry is not available in the
Knowledge Warehouse (KW), or the existing version is not current.
The SAP System noted the glossary entry for a later transfer attempt.

How to fix this error?

Check the next day whether the transfer took place or not.

Procedure for System Administrators

If the transfer did not take place, inform SAPterm system support by
creating a CSS/SAPNet message using component BC-DOC-TER.

Error message extract from SAP system. Copyright SAP SE.