How To Fix ST720 - Error during glossary entry creation in the Knowledge Warehouse

SAP Error Message - Details

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 720

• Message text: Error during glossary entry creation in the Knowledge Warehouse

What causes this issue?

An error occurred during check-in of a glossary entry into the
Knowledge Warehouse

System Response

The system logged the entry.

How to fix this error?

A recurring ABAP report run will attempt check-in of the entry (or
entries) at a later time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ST720 - Error during glossary entry creation in the Knowledge Warehouse ?

  The SAP error message ST720, which indicates "Error during glossary entry creation in the Knowledge Warehouse," typically arises in the context of the SAP Knowledge Warehouse (KW) when there is an issue with creating or managing glossary entries. This error can be caused by various factors, including configuration issues, data inconsistencies, or system limitations.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being used to create the glossary entry, such as missing required fields or invalid data formats.
  Authorization Issues: The user may not have the necessary permissions to create or modify glossary entries in the Knowledge Warehouse.
  Configuration Problems: Incorrect configuration settings in the Knowledge Warehouse or related components can lead to errors during entry creation.
  System Limitations: There may be limitations in the system regarding the number of glossary entries or other related constraints.
  Technical Issues: Bugs or issues in the SAP system or the Knowledge Warehouse component itself can also lead to this error.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats. Validate the input data for any inconsistencies.
  Review Authorizations: Verify that the user has the necessary authorizations to create glossary entries. This can be done by checking the user roles and permissions in the SAP system.
  Configuration Review: Review the configuration settings of the Knowledge Warehouse to ensure they are set up correctly. This may involve checking the settings in transaction codes related to the Knowledge Warehouse.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SLG1 (Application Log), and SE80 (Object Navigator) for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation for the Knowledge Warehouse for best practices and guidelines on managing glossary entries.
  
  By following these steps, you should be able to identify the cause of the ST720 error and implement a suitable solution.