How To Fix SSP_GENERAL023 - Error in determining transport information

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 023

• Message text: Error in determining transport information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL023 - Error in determining transport information ?

  The SAP error message SSP_GENERAL023: Error in determining transport information typically occurs in the context of transport management within the SAP system. This error can arise due to various reasons related to the transport layer, transport routes, or configuration issues. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Transport Layer Issues: The transport layer may not be correctly configured or may be missing.
  Transport Route Problems: There could be issues with the transport routes defined in the system, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access transport-related functions.
  System Configuration: Incorrect configuration settings in the Transport Management System (TMS) can lead to this error.
  Transport Directory Issues: Problems with the transport directory or missing transport files can also trigger this error.
  
  Solutions:
  
  
  Check Transport Layer Configuration:
  
  Go to the TMS configuration (transaction code STMS) and verify that the transport layer is correctly defined and active.
  
  
  
  Verify Transport Routes:
  
  In the TMS, check the transport routes to ensure they are correctly set up. Make sure that the source and target systems are properly defined.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to perform transport-related activities. Check roles and profiles assigned to the user.
  
  
  
  Review TMS Configuration:
  
  Use transaction code STMS to access the Transport Management System and review the configuration settings. Make sure that all systems are correctly connected and that the transport domain is properly set up.
  
  
  
  Check Transport Directory:
  
  Verify that the transport directory (usually located in the file system of the SAP application server) is accessible and that all necessary transport files are present.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Transport Management:
  
  Sometimes, restarting the transport management system can resolve temporary issues. You can do this by stopping and starting the TMS.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STMS: Transport Management System
  SE01: Transport Organizer
  SE09: Workbench Organizer
  SE10: Customizing Organizer
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Documentation: Review SAP documentation related to transport management for best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to diagnose and resolve the SSP_GENERAL023 error in your SAP system.