How To Fix SSFCOMPOSER023 - Error occurred while sending mail SO_OBJECT_SEND, return code &1.

SSFCOMPOSER023 - Overview

• Message type: E = Error

• Message class: SSFCOMPOSER - Smart Forms: Composer Messages

• Message number: 023

• Message text: Error occurred while sending mail SO_OBJECT_SEND, return code &1.

What causes this issue?

An error occurred while a document designed as mail output was
transferred to SAPoffice (function SO_OBJECT_SEND).

System Response

Mail processing was terminated.

How to fix this error?

The return code refers to the cause of the error in SO_OBJECT_SEND.
Check the parameters of the SAPscript call from within the application
(MAIL sender, MAIL recipient, application object ID) and the
configuration of mail processing within SAPoffice.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SSFCOMPOSER023 - Error occurred while sending mail SO_OBJECT_SEND, return code &1. ?

  The SAP error message SSFCOMPOSER023 indicates that there was an issue while attempting to send an email using the function module SO_OBJECT_SEND. The return code &1 provides additional information about the specific error encountered during the email sending process.
  Possible Causes:
  
  Incorrect Email Configuration: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) where the SMTP settings are defined.
  Missing or Incorrect Recipient Address: The email address specified may be invalid or not formatted correctly.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the mail server.
  Mail Server Issues: The mail server itself may be down or misconfigured.
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  Return Code Interpretation: The return code &1 can provide specific details about the error. Common return codes include:
  1: Mail server not reachable.
  2: Invalid recipient address.
  3: Mail server authentication