How To Fix /SSB/CORE880 - Business User &1 Email ID not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 880

• Message text: Business User &1 Email ID not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE880 - Business User &1 Email ID not found ?

  The SAP error message /SSB/CORE880 Business User &1 Email ID not found typically indicates that the system is unable to find an email address associated with a specific business user in the SAP system. This can occur in various scenarios, such as when trying to send notifications, alerts, or reports to the user.
  Cause:
  
  Missing Email Address: The most common cause is that the business user profile does not have an email address assigned.
  Incorrect User ID: The user ID referenced in the error message may be incorrect or does not exist in the system.
  User Status: The user may be inactive or not properly set up in the system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the user's email information.
  
  Solution:
  
  
  Check User Profile:
  
  Go to the user management transaction (e.g., SU01) and enter the user ID mentioned in the error message.
  Verify that the email address is correctly entered in the user profile under the "Address" tab.
  
  
  
  Update Email Address:
  
  If the email address is missing or incorrect, update it with the correct information and save the changes.
  
  
  
  Verify User Status:
  
  Ensure that the user is active and not locked or deactivated. If the user is inactive, you may need to reactivate them.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. This may involve checking roles and profiles assigned to the user.
  
  
  
  Test Email Functionality:
  
  After making changes, test the email functionality to ensure that the issue is resolved.
  
  
  
  Consult Documentation:
  
  If the problem persists, consult SAP documentation or support for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to user management include SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Community forums for assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SSB/CORE880 Business User &1 Email ID not found error message.