How To Fix /SSB/CORE879 - Business User &1 details not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 879

• Message text: Business User &1 details not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE879 - Business User &1 details not found ?

  The SAP error message /SSB/CORE879 Business User &1 details not found typically indicates that the system is unable to find the details for a specific business user in the context of the SAP Business Suite or SAP Analytics solutions. This error can arise due to various reasons, including missing user data, incorrect user IDs, or issues with the underlying data model.
  Causes:
  
  Missing User Data: The user ID specified in the error message may not exist in the system or may not have been properly set up.
  Incorrect User ID: The user ID might be incorrectly entered or formatted.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Data Model Issues: There may be issues with the underlying data model or configuration that prevent the system from retrieving user details.
  System Configuration: The system may not be properly configured to recognize or retrieve business user details.
  
  Solutions:
  
  Verify User ID: Check the user ID mentioned in the error message to ensure it is correct and exists in the system.
  Check User Setup: Ensure that the business user has been properly set up in the system, including all necessary attributes and roles.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the required data. This may involve checking roles and permissions assigned to the user.
  Data Consistency Check: Perform a consistency check on the data model to ensure that all necessary data is present and correctly configured.
  System Configuration Review: Review the system configuration related to business users to ensure that it is set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module or functionality you are working with for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user details and roles.
  Authorization Trace: Use transaction code ST01 to perform an authorization trace to see if there are any authorization issues when trying to access the user details.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.