How To Fix /SSB/CORE873 - Unable to create Job û JOB_OPEN failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 873

• Message text: Unable to create Job û JOB_OPEN failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE873 - Unable to create Job û JOB_OPEN failed ?

  The SAP error message /SSB/CORE873 Unable to create Job – JOB_OPEN failed typically indicates an issue with job scheduling in the SAP system. This error can arise due to various reasons, including configuration issues, authorization problems, or system resource limitations. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user attempting to create the job may not have the necessary authorizations to schedule jobs in the system.
  Job Name Conflicts: There may be a conflict with the job name, such as a job with the same name already existing.
  System Resource Limitations: The system may be running low on resources (e.g., memory, CPU) which can prevent new jobs from being created.
  Background Processing Configuration: There may be issues with the background processing configuration in the SAP system.
  Database Issues: Problems with the database connection or database performance can also lead to job scheduling failures.
  Transport Layer Issues: If the job is related to a transport request, issues with the transport layer can cause failures.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create and manage background jobs. This can be done by checking the user roles and profiles.
  Verify Job Name: Check if a job with the same name already exists. If so, consider renaming the job or deleting the existing job if it is no longer needed.
  Monitor System Resources: Use transaction codes like SM50 or SM66 to monitor system performance and resource usage. If the system is overloaded, consider optimizing performance or scheduling jobs during off-peak hours.
  Review Background Processing Settings: Check the background processing settings in transaction SM37 and ensure that the configuration is correct.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for locks, performance issues, or connectivity problems.
  Check Transport Layer: If the job is related to a transport request, ensure that the transport layer is functioning correctly and that there are no issues with the transport directory.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM50: Work Process Overview
  SM66: Global Work Process Overview
  SU01: User Maintenance (to check authorizations)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search the SAP Support Portal for relevant notes.
  
  
  Logs and Traces: Review system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or clues that may help diagnose the issue.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.