How To Fix /SSB/CORE875 - Unable to create Job û JOB_CLOSE failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 875

• Message text: Unable to create Job û JOB_CLOSE failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE875 - Unable to create Job û JOB_CLOSE failed ?

  The SAP error message /SSB/CORE875 Unable to create Job – JOB_CLOSE failed typically indicates an issue with the job scheduling or job management in the SAP system. This error can occur in various scenarios, often related to background job processing or when trying to close a job that has not completed successfully.
  Possible Causes:
  
  Job Status Issues: The job may be in a status that does not allow it to be closed, such as "Active" or "Released."
  Authorization Issues: The user attempting to close the job may not have the necessary authorizations to perform this action.
  System Resource Issues: There may be insufficient system resources (e.g., memory, CPU) to process the job closure.
  Database Locking: The job may be locked by another process, preventing it from being closed.
  Configuration Issues: There may be configuration problems in the job scheduling settings or in the background processing settings.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Ensure that the job is not in an active state and is eligible to be closed.
  Review Authorizations: Ensure that the user has the necessary authorizations to manage jobs. This can be checked in transaction SU53 or by consulting with your security team.
  Monitor System Resources: Check system performance and resource availability. Use transaction SM50 or SM66 to monitor active processes and system load.
  Release Locks: If the job is locked, identify the locking process using transaction SM12 and release the lock if appropriate.
  Check Job Logs: Review the job logs for any errors or warnings that may provide more context on why the job cannot be closed. This can be done in SM37 by selecting the job and viewing the logs.
  Reconfigure Job Settings: If there are configuration issues, consult with your Basis team to review and correct any settings related to job scheduling and background processing.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM12: Lock Entries
  SM50: Process Overview
  SM66: Global Process Overview
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to job scheduling and background processing. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation on background processing and job management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.