How To Fix /SSB/CORE811 - Missing Customizing Request ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SSB/CORE -

  • Message number: 811

  • Message text: Missing Customizing Request ID

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message /SSB/CORE811 - Missing Customizing Request ID ?

    The SAP error message /SSB/CORE811 Missing Customizing Request ID typically occurs in the context of SAP Business Suite applications, particularly when dealing with customizing requests in the SAP system. This error indicates that a required customizing request ID is missing, which is necessary for the system to process certain operations or configurations.

    Cause:

    1. Missing Customizing Request: The most common cause is that a customizing request ID has not been specified or is not available in the system. This can happen if the request was not created, was deleted, or if there is a misconfiguration in the system.
    2. Transport Issues: If the customizing request is supposed to be transported from one system to another (e.g., from development to production), and the transport has not been executed or has failed, this error may occur.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or create a customizing request, leading to this error.
    4. System Configuration: There may be issues with the system configuration or inconsistencies in the customizing settings.

    Solution:

    1. Check Customizing Request: Verify if the customizing request ID is indeed missing. You can do this by checking the transaction codes SE09 or SE10 to see if the request exists.
    2. Create a New Customizing Request: If the request is missing, you may need to create a new customizing request. This can be done through transaction SE09 or SE10.
    3. Transport the Request: If the customizing request is in a different system (e.g., development), ensure that it has been properly transported to the system where the error is occurring.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to create or access customizing requests. You may need to consult with your SAP security team.
    5. System Configuration: Review the system configuration to ensure that all necessary settings are in place and that there are no inconsistencies.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SE09 (Transport Organizer), SE10 (Transport Organizer - Workbench Requests), and SE01 (Transport Organizer - Customizing Requests) for managing customizing requests.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to customizing requests and transport management for a better understanding of how these processes work.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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