How To Fix /SSB/CORE810 - No active customer extensions found for Indicator ID &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SSB/CORE -

  • Message number: 810

  • Message text: No active customer extensions found for Indicator ID &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SSB/CORE810 - No active customer extensions found for Indicator ID &1 ?

    The SAP error message /SSB/CORE810 No active customer extensions found for Indicator ID &1 typically indicates that the system is unable to find any active customer-specific extensions for a particular Indicator ID. This can occur in various contexts, such as when working with SAP Business Suite applications or specific modules that utilize customer extensions.

    Cause:

    1. Missing Configuration: The error may arise if the necessary customer extensions have not been configured or activated in the system.
    2. Inactive Extensions: The extensions that are supposed to be active for the specified Indicator ID may be inactive or not properly set up.
    3. Incorrect Indicator ID: The Indicator ID provided in the error message may be incorrect or not associated with any active extensions.
    4. Authorization Issues: There may be authorization issues preventing the system from accessing the required extensions.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in the SAP system where customer extensions are defined.
      • Ensure that the necessary extensions for the specified Indicator ID are created and activated.
    2. Activate Extensions:

      • If the extensions exist but are inactive, activate them. This can usually be done through the relevant transaction codes or configuration paths in the SAP system.
    3. Verify Indicator ID:

      • Double-check the Indicator ID being used. Ensure that it is correct and corresponds to the expected customer extensions.
    4. Review Authorization:

      • Ensure that the user has the necessary authorizations to access the customer extensions. This may involve checking user roles and permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources related to the specific module or application you are working with. This may provide additional insights into the configuration of customer extensions.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing customer extensions, such as SE80 (Object Navigator) or SE11 (Data Dictionary).
    • SAP Notes: Check for any SAP Notes related to this error message, as they may contain patches or updates that address known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.

    By following these steps, you should be able to diagnose and resolve the error message /SSB/CORE810 No active customer extensions found for Indicator ID &1.

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