How To Fix /SSB/CORE678 - Import of story &1 failed multiple times; cancelling further attempts

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 678

• Message text: Import of story &1 failed multiple times; cancelling further attempts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE678 - Import of story &1 failed multiple times; cancelling further attempts ?

  The SAP error message /SSB/CORE678 Import of story &1 failed multiple times; cancelling further attempts typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue with importing a story (a report or dashboard) into the system. This error indicates that the import process has failed multiple times, leading to the cancellation of further attempts.
  Causes:
  
  Corrupted Story File: The story file you are trying to import may be corrupted or not properly formatted.
  Version Compatibility: The story may have been created in a different version of SAP Analytics Cloud that is not compatible with your current version.
  Network Issues: Temporary network issues during the import process can lead to failures.
  Insufficient Permissions: The user attempting to import the story may not have the necessary permissions to perform the import.
  System Limitations: There may be limitations on the size of the story or the data it contains, which could lead to import failures.
  Configuration Issues: There may be configuration issues within the SAP Analytics Cloud environment that are preventing the import.
  
  Solutions:
  
  Check the Story File: Ensure that the story file is not corrupted. Try exporting it again from the source system and then re-importing it.
  Version Check: Verify that the story was created in a compatible version of SAP Analytics Cloud. If not, consider updating your system or recreating the story in the correct version.
  Network Stability: Ensure that your network connection is stable during the import process. If necessary, try importing from a different network.
  Permissions Review: Check the user permissions to ensure that the user has the necessary rights to import stories. Adjust permissions if needed.
  Size Limitations: Review the size and complexity of the story. If it exceeds system limitations, consider simplifying the story or breaking it into smaller parts.
  System Configuration: Review the configuration settings in SAP Analytics Cloud. Ensure that all necessary services are running and that there are no known issues with the system.
  Logs and Support: Check the system logs for more detailed error messages that can provide additional context. If the issue persists, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to story imports.
  Documentation: Review the official SAP Analytics Cloud documentation for guidelines on importing stories and troubleshooting common issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.