How To Fix /SSB/CORE621 - Missing type (Story or Query) while fetching tenant url

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 621

• Message text: Missing type (Story or Query) while fetching tenant url

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE621 - Missing type (Story or Query) while fetching tenant url ?

  The SAP error message /SSB/CORE621 Missing type (Story or Query) typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue related to fetching data or resources, particularly when trying to access a story or query that is expected but not found. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Missing or Deleted Content: The story or query you are trying to access may have been deleted or is not available in the specified tenant.
  Incorrect URL or Tenant Configuration: The URL you are using to access the tenant may be incorrect or misconfigured.
  Permissions Issues: The user may not have the necessary permissions to access the story or query.
  System or Network Issues: There may be temporary issues with the SAP Analytics Cloud system or network connectivity problems.
  
  Solutions:
  
  
  Verify Content Availability:
  
  Check if the story or query exists in the tenant. You can do this by logging into the SAP Analytics Cloud and navigating to the relevant section.
  If it has been deleted, you may need to restore it from a backup or recreate it.
  
  
  
  Check URL and Tenant Configuration:
  
  Ensure that the URL you are using is correct and points to the right tenant.
  Verify that the tenant is properly configured and accessible.
  
  
  
  Review User Permissions:
  
  Check the user roles and permissions to ensure that the user has access to the story or query.
  If necessary, update the permissions to grant access.
  
  
  
  Consult System Logs:
  
  Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the issue.
  
  
  
  Related Information:
  
  SAP Analytics Cloud Documentation: Review the official SAP documentation for Analytics Cloud to understand how to manage stories and queries, as well as troubleshooting common issues.
  Community Forums: Check SAP Community forums for similar issues reported by other users and potential solutions they have found.
  Updates and Patches: Ensure that your SAP Analytics Cloud instance is up to date with the latest patches and updates, as this can resolve known issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SSB/CORE621 Missing type (Story or Query) error message.