How To Fix /SSB/CORE309 - Evaluation values of &1 inconsistent with update log for evaluation &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 309

• Message text: Evaluation values of &1 inconsistent with update log for evaluation &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE309 - Evaluation values of &1 inconsistent with update log for evaluation &2 ?

  The SAP error message /SSB/CORE309 indicates that there is an inconsistency between the evaluation values of a specific evaluation (&1) and the update log for that evaluation (&2). This typically occurs in the context of SAP's Strategic Enterprise Management (SEM) or Business Analytics applications, where evaluations and their corresponding logs are crucial for reporting and analysis.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is that the evaluation values have been modified or corrupted, leading to a mismatch with the update log. This can happen due to:
  
  Manual changes to the evaluation data.
  Issues during data loading or extraction processes.
  Incomplete or failed updates that did not properly synchronize the evaluation values with the log.
  
  
  
  System Errors: There may be underlying system errors or bugs that cause the evaluation values and logs to become inconsistent.
  
  
  Configuration Issues: Incorrect configuration settings in the evaluation setup can also lead to inconsistencies.
  
  
  Solution:
  
  
  Check Data Consistency: 
  
  Review the evaluation values and the update log for discrepancies. You may need to compare the values manually or use SAP tools to identify inconsistencies.
  If you have access to the database, you can run queries to check the integrity of the data.
  
  
  
  Reprocess the Evaluation: 
  
  If the evaluation values are incorrect, you may need to reprocess the evaluation. This can often be done through the SAP GUI by navigating to the relevant transaction for evaluations and re-running the process.
  
  
  
  Update Logs: 
  
  If the update log is the issue, you may need to refresh or regenerate the log. This could involve reloading data or executing specific transactions designed to update logs.
  
  
  
  Check for System Notes: 
  
  Look for any SAP Notes or patches that address this specific error. SAP frequently releases updates that fix known issues.
  
  
  
  Consult Documentation: 
  
  Review the official SAP documentation for the specific module you are working with to understand the expected behavior and troubleshooting steps.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the evaluation IDs and any steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for data loading, evaluation management, and log analysis.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Backup Data: Always ensure that you have backups of your data before making significant changes or reprocessing evaluations to prevent data loss.
  
  By following these steps, you should be able to identify the cause of the inconsistency and take appropriate action to resolve the error.