How To Fix SRV002 - Currency maintained at Item level and Service line &1 are different

SAP Error Message - Details

• Message type: E = Error

• Message class: SRV - Service specific messages

• Message number: 002

• Message text: Currency maintained at Item level and Service line &1 are different

Self-Explanatory Message

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• What is the cause and solution for SAP error message SRV002 - Currency maintained at Item level and Service line &1 are different ?

  The SAP error message SRV002 indicates that there is a mismatch between the currency maintained at the item level and the currency for a specific service line in a transaction. This typically occurs in scenarios involving service procurement or service-related transactions where different currencies are being used.
  Cause:
  
  
  Currency Mismatch: The primary cause of this error is that the currency defined for the service line does not match the currency defined for the overall item or document. This can happen if:
  
  The service line was created with a different currency than the item level.
  The document was created or modified in a way that introduced a currency inconsistency.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that enforce currency consistency across different levels of a transaction.
  
  
  Data Entry Errors: Manual entry errors during the creation of the service line or item can lead to this mismatch.
  
  
  Solution:
  To resolve the SRV002 error, you can take the following steps:
  
  
  Check Currency Settings:
  
  Review the currency settings for both the item level and the service line. Ensure that they are consistent.
  If you are using a service master record, check the currency defined in the service master.
  
  
  
  Modify the Service Line:
  
  If the service line has been created with the wrong currency, you may need to delete and recreate it with the correct currency that matches the item level.
  
  
  
  Adjust Document Settings:
  
  If the document has been saved with inconsistent currencies, you may need to adjust the document settings or create a new document with the correct currency.
  
  
  
  Consult Configuration:
  
  If this issue persists, consult with your SAP configuration team to ensure that the system settings are correctly configured to handle currency at both the item and service line levels.
  
  
  
  User Training:
  
  Ensure that users are trained to enter data correctly, especially when dealing with multiple currencies.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order) to check and modify the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to service procurement and currency management for best practices and guidelines.
  
  By following these steps, you should be able to resolve the SRV002 error and ensure that currency consistency is maintained in your SAP transactions.