How To Fix SRTCM064 - No snapshots currently available

SAP Error Message - Details

• Message type: E = Error

• Message class: SRTCM - Runtime Check Monitor messages

• Message number: 064

• Message text: No snapshots currently available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRTCM064 - No snapshots currently available ?

  The SAP error message SRTCM064: No snapshots currently available typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are issues related to the monitoring of the system's performance or when trying to access performance snapshots that are not currently available.
  Cause:
  
  No Data Collected: The system may not have collected any performance data or snapshots due to configuration issues or because the monitoring tools are not enabled.
  Data Retention Settings: The retention settings for snapshots may be configured in such a way that older snapshots have been deleted, leaving no available data.
  System Performance Issues: If the system is under heavy load or experiencing performance issues, it may not be able to generate or store snapshots.
  Configuration Issues: There may be misconfigurations in the monitoring settings or the relevant components that prevent snapshots from being created.
  
  Solution:
  
  Check Configuration: Ensure that the monitoring and performance snapshot settings are correctly configured in the SAP system. This includes checking the settings in the SAP Solution Manager if it is being used.
  Enable Data Collection: If data collection for performance snapshots is disabled, enable it. This may involve adjusting settings in transaction codes like SRT_MONITOR or SRT_ADMIN.
  Review Retention Policies: Check the retention policies for snapshots to ensure that they are set to retain data for an appropriate duration.
  System Health Check: Perform a health check of the system to ensure that it is not under excessive load and that all relevant services are running properly.
  Consult Logs: Review system logs and performance logs for any errors or warnings that might indicate why snapshots are not being generated.
  Restart Services: In some cases, restarting the relevant services or the entire system may resolve temporary issues that are preventing snapshot generation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRTCM064 for any specific patches or updates that may address this issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for Process Integration and Orchestration for detailed guidance on monitoring and performance management.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.