How To Fix SRTCM062 - Non-zip file or file type not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SRTCM - Runtime Check Monitor messages

• Message number: 062

• Message text: Non-zip file or file type not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRTCM062 - Non-zip file or file type not supported ?

  The SAP error message SRTCM062 indicates that the system encountered a file that is either not in a ZIP format or is of a file type that is not supported for the operation being performed. This error typically arises in scenarios involving file uploads or processing where the expected file format is not adhered to.
  Cause:
  
  Incorrect File Format: The file being uploaded or processed is not a ZIP file. The system expects a ZIP file but receives a different format (e.g., .txt, .csv, .xml).
  Corrupted ZIP File: The ZIP file may be corrupted or improperly formatted, leading to the system's inability to recognize it as a valid ZIP file.
  Unsupported File Types: The system may have restrictions on the types of files that can be processed, and the uploaded file does not meet these criteria.
  
  Solution:
  
  Verify File Format: Ensure that the file you are trying to upload is indeed a ZIP file. Check the file extension and confirm that it is .zip.
  Recreate the ZIP File: If the file is supposed to be a ZIP file but is not being recognized, try recreating the ZIP file. Use a reliable compression tool to create the ZIP file again.
  Check File Content: If the ZIP file contains files of unsupported types, remove those files or ensure that all files within the ZIP are of supported types.
  Consult Documentation: Review the SAP documentation or the specific application documentation to understand the supported file types and formats for the operation you are performing.
  Test with a Sample File: If possible, test the upload or processing with a known good ZIP file to determine if the issue is with the specific file you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  Support: If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with details about the file, the operation being performed, and any relevant logs.
  
  By following these steps, you should be able to resolve the SRTCM062 error and successfully process your files in SAP.