How To Fix SRT_WSP2875 - No ping results received from managed system '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 875

• Message text: No ping results received from managed system '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2875 - No ping results received from managed system '&1' ?

  The SAP error message SRT_WSP2875 indicates that there is an issue with the communication between the SAP system and a managed system (such as an SAP backend system or a third-party system) in the context of web service communication. The message specifically states that no ping results were received from the managed system, which suggests that the system is unable to establish a connection or communicate properly.
  Causes
  
  Network Issues: There may be network connectivity problems between the SAP system and the managed system. This could be due to firewalls, routing issues, or network outages.
  Service Configuration: The web service might not be correctly configured on the managed system. This includes incorrect endpoint URLs, authentication issues, or service not being active.
  System Availability: The managed system may be down or not reachable due to maintenance or other issues.
  Authorization Issues: The user or service account used for the connection may not have the necessary permissions to access the managed system.
  Incorrect Hostname/IP: The hostname or IP address configured for the managed system may be incorrect.
  
  Solutions
  
  
  Check Network Connectivity: 
  
  Use tools like ping or traceroute to check if the managed system is reachable from the SAP system.
  Ensure that there are no firewall rules blocking the communication.
  
  
  
  Verify Service Configuration:
  
  Check the configuration of the web service in the SAP system (transaction code SOAMANAGER).
  Ensure that the endpoint URL is correct and that the service is active on the managed system.
  
  
  
  Check System Status:
  
  Verify that the managed system is up and running. Check for any maintenance activities or outages.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account has the necessary permissions to access the managed system.
  Check the roles and authorizations assigned to the user.
  
  
  
  Correct Hostname/IP:
  
  Verify that the hostname or IP address configured in the SAP system for the managed system is correct.
  Update the configuration if necessary.
  
  
  
  Check Logs:
  
  Review the logs in both the SAP system and the managed system for any additional error messages or clues that could help diagnose the issue.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations.
  SICF: To check the status of HTTP services.
  SM21: To view system logs for any related errors.
  
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on web service configuration and troubleshooting.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SRT_WSP2875 error message.