How To Fix SRT_WSP2874 - Managed system '&1' cannot complete operation ping

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 874

• Message text: Managed system '&1' cannot complete operation ping

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2874 - Managed system '&1' cannot complete operation ping ?

  The SAP error message SRT_WSP2874 indicates that the managed system (in this case, represented by &1) is unable to complete a "ping" operation. This typically occurs in the context of SAP's Web Services and can be related to various issues, including connectivity problems, configuration errors, or service availability.
  Causes:
  
  Network Connectivity Issues: The managed system may not be reachable due to network problems, firewall settings, or incorrect DNS resolution.
  Service Configuration: The web service endpoint may not be correctly configured in the managed system or the SAP system trying to perform the ping.
  Authorization Issues: The user or service account attempting to perform the ping may not have the necessary permissions.
  Service Availability: The web service itself may be down or not running on the managed system.
  Incorrect URL: The URL used for the ping operation may be incorrect or outdated.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the managed system is reachable from the system performing the ping. You can use tools like ping or telnet to test connectivity.
  Verify that there are no firewall rules blocking the connection.
  
  
  
  Verify Service Configuration:
  
  Check the configuration of the web service in the managed system. Ensure that the endpoint URL is correct and that the service is properly configured.
  Use transaction SOAMANAGER to manage and configure web services.
  
  
  
  Check Authorization:
  
  Ensure that the user or service account has the necessary authorizations to access the web service. You may need to check roles and permissions in the SAP system.
  
  
  
  Service Availability:
  
  Verify that the web service is up and running on the managed system. You can check the service status in the relevant transaction or by accessing the service URL directly in a browser.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the failure.
  
  
  
  Update Configuration:
  
  If the URL or endpoint has changed, update the configuration in the relevant systems to reflect the new settings.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web services.
  SLG1: For viewing application logs.
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on web services and troubleshooting connectivity issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the error message SRT_WSP2874.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.