How To Fix SRT_WSP2440 - Received empty response from managed system

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 440

• Message text: Received empty response from managed system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2440 - Received empty response from managed system ?

  The SAP error message SRT_WSP2440 indicates that the SAP system received an empty response from a managed system during a web service call. This can occur in scenarios where SAP systems communicate with each other or with external systems via web services.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the managed system, leading to timeouts or dropped connections.
  Service Unavailability: The managed system may be down, or the specific web service being called is not available or not properly configured.
  Incorrect Configuration: The web service endpoint may be incorrectly configured in the SAP system, leading to calls being sent to the wrong address or port.
  Authorization Issues: The user or service account making the web service call may not have the necessary permissions to access the managed system.
  Timeouts: The request may be timing out due to long processing times on the managed system.
  Data Issues: The data being sent in the request may be invalid or not conforming to the expected format, causing the managed system to fail silently.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the managed system. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Availability: Check if the managed system is up and running and that the specific web service is available. You can do this by accessing the service URL directly in a browser or using tools like Postman.
  Review Configuration: Double-check the configuration settings for the web service in the SAP system. Ensure that the endpoint URL, port, and other settings are correct.
  Check Authorization: Verify that the user or service account has the necessary permissions to access the web service on the managed system.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the web service call in the SAP system.
  Validate Input Data: Ensure that the data being sent in the request is valid and conforms to the expected format. You may want to log the request data for further analysis.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Web Service Logs: Review the logs on both the SAP system and the managed system to identify any errors or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for web services and integration scenarios for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRT_WSP2440 error message.