How To Fix SRT_WSP2373 - Error during decryption.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 373

• Message text: Error during decryption.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2373 - Error during decryption. ?

  The SAP error message SRT_WSP2373, which indicates "Error during decryption," typically occurs in the context of web service communication, particularly when dealing with secure communication protocols such as WS-Security. This error suggests that there is an issue with the decryption of a message that was expected to be encrypted.
  Causes:
  
  
  Incorrect Encryption Keys: The keys used for encryption and decryption may not match. This can happen if the sender and receiver are using different keys or if the keys have been changed without proper synchronization.
  
  
  Configuration Issues: There may be misconfigurations in the web service settings, such as incorrect security settings or endpoint configurations.
  
  
  Message Corruption: The message being decrypted may have been altered or corrupted during transmission, leading to decryption failures.
  
  
  Certificate Issues: If the communication relies on certificates for encryption, issues such as expired certificates, untrusted certificate authorities, or incorrect certificate configurations can lead to decryption errors.
  
  
  Protocol Mismatch: The sender and receiver may be using different versions of the WS-Security protocol or different encryption algorithms.
  
  
  Solutions:
  
  
  Verify Keys: Ensure that the encryption and decryption keys are correctly configured and match on both the sender and receiver sides.
  
  
  Check Configuration: Review the web service configuration settings in SAP. Ensure that the security settings are correctly set up, including the endpoint URLs and security policies.
  
  
  Inspect the Message: If possible, capture the message being sent and check for any signs of corruption or alteration. Tools like SOAP UI can help in testing and debugging web service calls.
  
  
  Update Certificates: If certificates are involved, ensure that they are valid, not expired, and properly installed. Check the trust relationships between the systems.
  
  
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  Test with Different Protocols: If applicable, try using different encryption algorithms or protocols to see if the issue persists.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to web service security and encryption for any specific guidance or known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SRT_WSP2373 error.
  Web Service Security: Familiarize yourself with WS-Security standards and how they are implemented in SAP.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.