How To Fix SRT_WSP2372 - Error during encryption for tenant '&1'.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 372

• Message text: Error during encryption for tenant '&1'.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2372 - Error during encryption for tenant '&1'. ?

  The SAP error message SRT_WSP2372, which indicates "Error during encryption for tenant '&1'", typically occurs in the context of SAP's Web Services and Secure Network Communications (SNC) when there is an issue with the encryption process for a specific tenant in a multi-tenant environment.
  Causes:
  
  Configuration Issues: Incorrect configuration of the Secure Network Communications (SNC) settings can lead to encryption errors. This includes issues with the SNC library or parameters.
  Missing or Invalid Certificates: If the required encryption certificates are missing, expired, or not properly configured, encryption will fail.
  Network Issues: Problems with the network connection can also lead to encryption errors, especially if the connection is interrupted or unstable.
  Incompatible Versions: Using incompatible versions of the SAP system or the underlying libraries can cause encryption failures.
  Authorization Issues: The user or service account may not have the necessary permissions to perform encryption operations.
  
  Solutions:
  
  Check SNC Configuration: Verify the SNC settings in the SAP system. Ensure that the SNC parameters are correctly set in the instance profile and that the SNC library is correctly specified.
  Validate Certificates: Ensure that all required certificates are present, valid, and correctly configured. You may need to import or renew certificates using transaction STRUST.
  Network Stability: Check the network connection for stability and ensure that there are no firewalls or proxies interfering with the communication.
  Update Software: Ensure that you are using compatible versions of the SAP system and any related libraries. Consider applying the latest patches or updates.
  Review Authorizations: Check the authorizations for the user or service account involved in the encryption process. Ensure that it has the necessary permissions to perform the required operations.
  
  Related Information:
  
  Transaction STRUST: Use this transaction to manage SSL certificates and trust relationships in SAP.
  SNC Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting SNC.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the SRT_WSP2372 error.
  Logs and Traces: Check the system logs (transaction SM21) and traces (transaction ST01) for more detailed error messages that can provide additional context for the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.