How To Fix SRT_WSP968 - Secure Token URL is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 968

• Message text: Secure Token URL is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP968 - Secure Token URL is missing ?

  The SAP error message SRT_WSP968: Secure Token URL is missing typically occurs in the context of SAP Web Services and Secure Network Communications (SNC). This error indicates that the system is unable to find the Secure Token URL, which is necessary for secure communication between systems.
  Cause:
  
  Configuration Issues: The Secure Token URL may not be configured correctly in the SAP system. This can happen if the URL is missing or incorrectly specified in the relevant configuration settings.
  Service Endpoint Issues: The web service endpoint that is supposed to provide the secure token may not be available or reachable.
  Network Issues: There may be network connectivity issues preventing access to the Secure Token service.
  Authorization Issues: The user or service account may not have the necessary permissions to access the Secure Token service.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP NetWeaver Administrator (NWA) or the relevant configuration area in your SAP system.
  Verify the configuration settings for the Secure Token service. Ensure that the Secure Token URL is correctly specified.
  If you are using a specific web service, check the service definition and ensure that the Secure Token URL is included.
  
  
  
  Service Availability:
  
  Ensure that the Secure Token service is up and running. You can test the URL in a web browser or use tools like Postman to check if the service is reachable.
  If the service is down, you may need to restart it or troubleshoot the underlying issues.
  
  
  
  Network Connectivity:
  
  Check for any network issues that might be preventing access to the Secure Token service. This includes firewall settings, proxy configurations, and DNS resolution.
  
  
  
  Authorization:
  
  Ensure that the user or service account has the necessary permissions to access the Secure Token service. Check the roles and authorizations assigned to the user.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for your specific version and configuration for any additional steps or considerations related to Secure Token services.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Web Service Configuration: Familiarize yourself with the configuration of web services in SAP, especially regarding security settings and token management.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing Secure Token URL in your SAP environment.