How To Fix SRT_WSP838 - Security Token Service is not configured for user token authentication

SRT_WSP838 - Overview

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 838

• Message text: Security Token Service is not configured for user token authentication

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP838 - Security Token Service is not configured for user token authentication ?

  The SAP error message SRT_WSP838 indicates that the Security Token Service (STS) is not configured to support user token authentication. This error typically arises in scenarios where SAP systems are integrated with other systems using web services, and user authentication is required.
  
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The STS is not properly configured to handle user tokens.
  Incorrect User Credentials: The user credentials being passed may not be valid or recognized by the STS.
  Service Endpoint Issues: The endpoint for the STS may not be correctly set up or reachable.
  Authorization Issues: The user may not have the necessary authorizations to access the STS.
  
  
  Solution:
  To resolve the SRT_WSP838 error, you can follow these steps:
  
  
  Check STS Configuration:
  
  Ensure that the STS is configured correctly in your SAP system. This includes checking the service endpoint and ensuring that it is active.
  Go to transaction SOAMANAGER and check the configuration for the web service that is