How To Fix SRT_WSP837 - Security Token Service is not configured for https authentication

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 837

• Message text: Security Token Service is not configured for https authentication

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP837 - Security Token Service is not configured for https authentication ?

  The SAP error message SRT_WSP837 indicates that the Security Token Service (STS) is not configured to support HTTPS authentication. This error typically arises in scenarios where secure communication is required, such as when using web services that need to authenticate users securely.
  Cause
  The primary cause of this error is that the STS is not set up to handle HTTPS requests. This can happen due to:
  
  Missing SSL Configuration: The server may not have SSL (Secure Sockets Layer) configured properly.
  Incorrect Service Endpoint: The endpoint being accessed may not be using HTTPS.
  Misconfiguration in the SAP system: The STS settings in the SAP system may not be correctly configured to support HTTPS.
  
  Solution
  To resolve the SRT_WSP837 error, you can follow these steps:
  
  
  Check SSL Configuration:
  
  Ensure that SSL is properly configured on your SAP server. This includes having a valid SSL certificate installed and configured.
  You can check the SSL configuration in the SAP NetWeaver Administrator (NWA) or the transaction code STRUST.
  
  
  
  Update Service Endpoint:
  
  Verify that the service endpoint you are trying to access is using HTTPS. If it is using HTTP, update it to use HTTPS.
  
  
  
  Configure STS for HTTPS:
  
  In the SAP system, navigate to the configuration settings for the Security Token Service.
  Ensure that the STS is configured to accept HTTPS requests. This may involve setting the appropriate parameters in the configuration.
  
  
  
  Check Network Configuration:
  
  Ensure that there are no network issues preventing HTTPS traffic. This includes checking firewalls, proxies, and other network devices that may block or interfere with HTTPS connections.
  
  
  
  Review Logs:
  
  Check the SAP application logs and the web service logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  After making configuration changes, restart the relevant services or the entire SAP system to ensure that the changes take effect.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Refer to the official SAP documentation for configuring the Security Token Service and SSL settings.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SRT_WSP837 error and ensure that your Security Token Service is properly configured for HTTPS authentication.