How To Fix SRT_WSP828 - Also the user '&1' might be locked or missing on the receiver!

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 828

• Message text: Also the user '&1' might be locked or missing on the receiver!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP828 - Also the user '&1' might be locked or missing on the receiver! ?

  The SAP error message SRT_WSP828 typically indicates an issue related to the Web Service communication in SAP, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. The message suggests that there is a problem with the user credentials or the user configuration for the receiver system.
  Cause:
  
  User Lock or Missing: The user specified in the configuration for the receiver might be locked or does not exist in the target system. This can happen if the user was deleted, renamed, or if there are issues with user management.
  Authorization Issues: The user might not have the necessary authorizations to access the resources or perform the actions required by the web service.
  Incorrect Configuration: The configuration settings for the web service might be incorrect, leading to authentication failures.
  Network Issues: There could be network-related issues preventing the connection to the receiver system.
  
  Solution:
  
  
  Check User Status:
  
  Verify if the user &1 exists in the target system. You can do this by checking the user management in the SAP GUI (transaction code SU01).
  Ensure that the user is not locked. If it is locked, unlock the user.
  If the user does not exist, create it with the necessary roles and authorizations.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the required authorizations to access the web service. You can check this in transaction SU53 or by reviewing the roles assigned to the user.
  
  
  
  Configuration Review:
  
  Check the configuration of the web service in the Integration Directory (transaction code PI/PO).
  Ensure that the endpoint URL, user credentials, and other settings are correctly configured.
  
  
  
  Test Connectivity:
  
  Use transaction SOAMANAGER to test the web service connection and ensure that it is reachable.
  Check for any network issues that might be preventing access to the receiver system.
  
  
  
  Logs and Traces:
  
  Review the logs in the SAP system (transaction SLG1) for any additional error messages that might provide more context.
  Enable traces for the web service to gather more detailed information about the error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  SOAMANAGER: Web Service Management
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring web services and user management.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SRT_WSP828 error message.