How To Fix SRT_WSP827 - The password for user '&1' might be set wrong in XI Directory!

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 827

• Message text: The password for user '&1' might be set wrong in XI Directory!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP827 - The password for user '&1' might be set wrong in XI Directory! ?

  The SAP error message SRT_WSP827 indicates that there is a potential issue with the password for a user in the XI (Exchange Infrastructure) Directory. This error typically arises in scenarios involving SAP Process Integration (PI) or SAP Process Orchestration (PO) when the system is unable to authenticate a user due to an incorrect password.
  Cause:
  
  Incorrect Password: The most common cause is that the password for the specified user (&1) is incorrect or has been changed but not updated in the relevant configuration.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Configuration Issues: There may be misconfigurations in the XI Directory or in the communication channel settings.
  Expired Password: The password may have expired and needs to be reset.
  
  Solution:
  
  Verify Password: Check the password for the user in the XI Directory. Ensure that it is correct and matches what is configured in the relevant communication channels.
  Reset Password: If the password is incorrect or has been forgotten, reset it in the SAP system and update it in the XI Directory.
  Unlock User Account: If the user account is locked, unlock it using the appropriate transaction (e.g., SU01) in the SAP system.
  Update Configuration: Ensure that any communication channels or configurations that reference this user are updated with the correct password.
  Check for Expiration: If the password has expired, reset it and ensure that it is updated in all relevant places.
  Test Connection: After making changes, test the connection to ensure that the issue is resolved.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to manage user accounts and passwords.
  XI Directory: The XI Directory is part of the SAP PI/PO landscape and is used for managing communication settings and user credentials.
  Logs and Traces: Check the logs and traces in the SAP system for more detailed error messages that can provide additional context about the issue.
  Documentation: Refer to SAP documentation or support notes related to user management and authentication in SAP PI/PO for further guidance.
  
  If the issue persists after following these steps, consider reaching out to SAP support for more specialized assistance.