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How To Fix SRT_WSP396 - You cannot specify a service definition and agreement at the same time


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_WSP - Messages for SRT WSP

  • Message number: 396

  • Message text: You cannot specify a service definition and agreement at the same time

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_WSP396 - You cannot specify a service definition and agreement at the same time ?

    The SAP error message SRT_WSP396 indicates that there is a conflict in the configuration of a web service in the SAP system. Specifically, it occurs when both a service definition and a service agreement are specified simultaneously for a web service, which is not allowed.

    Cause:

    The error arises from the following scenarios:

    1. Service Definition and Agreement Conflict: In SAP, a service definition provides the basic structure and details of the web service, while a service agreement specifies the specific parameters and conditions under which the service operates. You cannot have both defined at the same time for the same service.
    2. Configuration Error: This can happen due to incorrect configuration in the SAP PI/PO (Process Integration/Process Orchestration) or in the web service settings.

    Solution:

    To resolve this error, you need to ensure that only one of the two (service definition or service agreement) is specified for the web service. Here are the steps to troubleshoot and fix the issue:

    1. Check Configuration:

      • Go to the relevant configuration area in SAP PI/PO or the web service configuration.
      • Identify the web service that is causing the error.
    2. Remove Conflicting Entries:

      • If a service definition is specified, remove any associated service agreement.
      • Conversely, if a service agreement is specified, ensure that there is no service definition linked to it.
    3. Validate Settings:

      • After making changes, validate the configuration to ensure that it is correct and does not contain any conflicts.
      • Test the web service to confirm that the error has been resolved.
    4. Documentation and Support:

      • Refer to SAP documentation for detailed guidelines on configuring web services.
      • If the issue persists, consider reaching out to SAP support or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Web Service Configuration: Familiarize yourself with the concepts of service definitions and agreements in SAP to avoid similar issues in the future.
    • Testing Tools: Use tools like SOAP UI or Postman to test web services independently of the SAP environment to ensure they are functioning correctly.

    By following these steps, you should be able to resolve the SRT_WSP396 error and ensure proper configuration of your web services in SAP.

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