How To Fix SRT_REG049 - Cannot determine call address (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_REG - SRT Registry

• Message number: 049

• Message text: Cannot determine call address (&1)

What causes this issue?

The address of the Web Service cannot be found.
Possible causes of the error:
ICF_ERROR: No service can be found in the ICF. In this case, you cannot
call the Web Service.
ICM_ERROR: No active service exist for the protocol &V3& in the ICM.
In this case, you cannot call the Web Service.
MAP_ERROR: The host name/port number combination could not be found
for the virtual host &V2& and protocol &V3&. In this case, you can
call the Web Service, but no WSDL generation or UDDI registration is
possible. Note that an assignment of host name and port numbers is
required for WSDL generation and UDDI registration for all
virtual hosts with the exception of 'default_host'.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Make sure that a service or alias exists in transaction
<DS:TRAN.SICF>SICF</> for the specified address. If necessary, enter
an assignment between the
<DS:TRAN.SRT_ADRMAP>virtual host and the host name/port numbers</>. Use
transaction <DS:TRAN.SMICM>SMICM</> to check the ICM settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_REG049 - Cannot determine call address (&1) ?

  The SAP error message SRT_REG049: Cannot determine call address (&1) typically occurs in the context of SAP's web services or when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error indicates that the system is unable to resolve the endpoint address for a service call, which can be due to various reasons.
  Causes:
  
  Incorrect Service Configuration: The service might not be properly configured in the SAP system, leading to an inability to determine the correct endpoint.
  Missing or Incorrect Logical Port: The logical port associated with the service might be missing or incorrectly configured.
  Network Issues: There could be network connectivity issues preventing the system from reaching the specified endpoint.
  Service Not Active: The web service might not be active or properly deployed in the system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the service.
  Incorrect URL: The URL specified for the service might be incorrect or malformed.
  
  Solutions:
  
  
  Check Service Configuration:
  
  Go to the relevant transaction (e.g., SOAMANAGER) and verify the configuration of the web service.
  Ensure that the service is correctly defined and active.
  
  
  
  Verify Logical Port:
  
  In SOAMANAGER, check the logical port settings for the service.
  Ensure that the endpoint URL is correctly specified and that the logical port is assigned to the correct service.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the server hosting the service is reachable from the SAP system.
  Check for any firewall rules that might be blocking access.
  
  
  
  Check Service Activation:
  
  Ensure that the web service is active and properly deployed in the system.
  You can check this in the service registry or through the relevant transaction.
  
  
  
  Review Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the web service.
  Check roles and profiles assigned to the user.
  
  
  
  Validate URL:
  
  Double-check the URL for any typos or formatting issues.
  Ensure that the URL is accessible via a web browser or a REST client.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations and logical ports.
  SICF: For checking and managing HTTP services.
  SRT_UTIL: For monitoring and troubleshooting web service calls.
  
  
  
  Logs and Traces:
  
  Check the application logs (SLG1) and the trace files (ST01, ST22) for more detailed error messages that can provide additional context.
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that might address specific issues related to this error message.
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the SRT_REG049 error in your SAP system.