How To Fix SRT_MONITORING040 - Enter a SOAP envelope request or response

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 040

• Message text: Enter a SOAP envelope request or response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING040 - Enter a SOAP envelope request or response ?

  The SAP error message SRT_MONITORING040 indicates that the system is expecting a SOAP envelope request or response but did not receive one. This error typically occurs in the context of SAP's web services and integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) components.
  Cause:
  
  Malformed Request/Response: The incoming message does not conform to the expected SOAP envelope structure. This could be due to incorrect formatting or missing elements.
  Incorrect Endpoint: The service endpoint may not be correctly configured, leading to the system receiving a non-SOAP message.
  Network Issues: There may be network-related issues causing the message to be altered or truncated before reaching the SAP system.
  Client Configuration: The client sending the request may not be properly configured to send SOAP messages.
  
  Solution:
  
  Check the SOAP Envelope: Ensure that the request or response being sent is a valid SOAP envelope. It should include the necessary XML structure, including the <soap:Envelope>, <soap:Header>, and <soap:Body> elements.
  Validate the Endpoint: Verify that the endpoint URL is correct and that it points to the appropriate service. Ensure that the service is active and reachable.
  Review Client Configuration: If you are using a third-party client or application to send the SOAP request, check its configuration to ensure it is set up to send SOAP messages correctly.
  Use SOAP UI or Postman: Test the web service using tools like SOAP UI or Postman to manually send a SOAP request and see if the service responds correctly. This can help isolate whether the issue is with the client or the SAP service.
  Check Network Logs: Review network logs or use tools like Wireshark to capture the traffic and see if the message is being altered in transit.
  Review SAP Logs: Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SOAP Protocol: Understanding the structure of SOAP messages is crucial. SOAP is an XML-based protocol used for exchanging information in web services.
  SAP PI/PO Documentation: Refer to the official SAP documentation for Process Integration or Process Orchestration for more details on configuring and troubleshooting web services.
  Error Handling: Implement error handling in your web service calls to gracefully manage and log errors when they occur.
  
  By following these steps, you should be able to identify the root cause of the SRT_MONITORING040 error and implement a solution to resolve it.