How To Fix SRT_MONITORING038 - &1 lt-detail; &2 payload entries deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 038

• Message text: &1 lt-detail; &2 payload entries deleted

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The Logging&Tracing data for SOAP Runtime Monitoring was deleted in a
reorganization.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING038 - &1 lt-detail; &2 payload entries deleted ?

  The SAP error message SRT_MONITORING038 typically indicates that there are issues related to the deletion of payload entries in the SAP system, particularly in the context of the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments. This error message is often associated with the monitoring of web service calls and the management of payloads in the system.
  Cause:
  The error message can be triggered by several factors, including:
  
  
  Payload Size Limitations: The system may have a configured limit for the number of payload entries it can retain. If this limit is exceeded, older entries may be deleted automatically.
  
  
  System Cleanup Jobs: Regular cleanup jobs or background processes may be configured to delete old or unnecessary payload entries to free up space and improve performance.
  
  
  Configuration Settings: The settings in the SAP system for monitoring and managing payloads may not be optimized, leading to premature deletion of entries.
  
  
  Performance Issues: If the system is experiencing performance issues, it may trigger automatic cleanup processes that delete payload entries.
  
  
  Solution:
  To address the SRT_MONITORING038 error, consider the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the monitoring of payloads in the SAP PI/PO system. Ensure that the retention period for payload entries is set according to your business requirements.
  
  
  
  Adjust Payload Retention Settings:
  
  If necessary, adjust the settings to retain payload entries for a longer period. This can usually be done in the Integration Directory or the relevant configuration area.
  
  
  
  Monitor System Performance:
  
  Investigate any performance issues that may be causing the system to delete payload entries prematurely. This may involve checking system logs, performance metrics, and resource utilization.
  
  
  
  Review Cleanup Jobs:
  
  Check if there are any scheduled jobs that are responsible for cleaning up payload entries. You may need to adjust the frequency or criteria for these jobs.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or documentation that may provide additional insights or patches related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you need further assistance, consider reaching out to SAP Support for guidance tailored to your specific system configuration and environment.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SRT_MONI to access the monitoring tools for web services and payloads.
  Logs and Traces: Check the logs and traces in the SAP system for more detailed information about the error and its context.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for best practices on managing payloads and monitoring web services.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRT_MONITORING038 error message in your SAP system.