How To Fix SRT_MONITORING028 - Step ID '&1' is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 028

• Message text: Step ID '&1' is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING028 - Step ID '&1' is unknown ?

  The SAP error message SRT_MONITORING028 with the description "Step ID '&1' is unknown" typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the monitoring of a specific step in a process or message flow. This error indicates that the system is unable to find the specified step ID in the monitoring logs or process flow.
  Causes:
  
  Invalid Step ID: The step ID referenced in the error message may not exist or may have been deleted or not properly configured.
  Data Consistency Issues: There may be inconsistencies in the data or logs that prevent the system from recognizing the step ID.
  Configuration Errors: Incorrect configuration in the integration scenario or process flow can lead to this error.
  Transport Issues: If the process or configuration was transported from one system to another, it may not have been transported correctly, leading to missing step IDs.
  System Performance Issues: If the system is under heavy load, it may not be able to retrieve the necessary information in a timely manner.
  
  Solutions:
  
  Check Step ID: Verify that the step ID referenced in the error message is correct and exists in the monitoring logs. You can do this by checking the relevant process or message flow in the SAP PI/PO monitoring tools.
  Review Configuration: Ensure that the configuration for the integration scenario is correct and that all necessary components are properly set up.
  Reprocess Messages: If the error is related to a specific message, try to reprocess the message or restart the relevant process to see if the issue resolves itself.
  Check Logs: Review the application logs (transaction SLG1) and the integration monitoring logs for any additional error messages or warnings that may provide more context about the issue.
  System Restart: In some cases, restarting the relevant services or the entire SAP system may help resolve transient issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SXMB_MONI for monitoring messages in SAP PI/PO, and SRT_MONI for monitoring web service calls.
  SAP Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for detailed information on monitoring and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.