How To Fix SRT_MONITORING026 - Number of hops in trace context is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 026

• Message text: Number of hops in trace context is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING026 - Number of hops in trace context is invalid ?

  The SAP error message SRT_MONITORING026 indicates that there is an issue with the number of hops in the trace context of a service call. This error typically arises in scenarios involving SAP's web services or when using the SAP Process Integration (PI) or Process Orchestration (PO) systems.
  Cause:
  The error occurs when the number of hops (or service calls) in the trace context exceeds the expected limit. This can happen due to:
  
  Configuration Issues: The system may be misconfigured, leading to an incorrect number of hops being recorded.
  Service Call Loop: There might be a loop in the service calls, causing the trace to exceed the maximum allowed hops.
  Network Issues: Problems in the network or service routing can lead to unexpected behavior in the trace context.
  Version Mismatch: If there are inconsistencies in the versions of the services being called, it may lead to unexpected results in the trace.
  
  Solution:
  To resolve the SRT_MONITORING026 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the web services or PI/PO settings to ensure they are correctly set up. Pay special attention to the maximum number of hops allowed in the trace context.
  
  
  Analyze Service Calls: Use transaction codes like SRT_MONI or SRT_UTIL to analyze the service calls and trace logs. Look for any loops or excessive hops that may be occurring.
  
  
  Review Network Setup: Ensure that the network setup is correct and that there are no issues with routing that could cause the service calls to loop back.
  
  
  Update Software: Ensure that all components of your SAP system are up to date. Sometimes, bugs in earlier versions can lead to such issues, and applying the latest patches or updates can resolve them.
  
  
  Increase Hop Limit: If necessary and appropriate, consider increasing the maximum number of hops allowed in the trace context. This should be done with caution and understanding of the implications.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be known issues or additional recommendations provided by SAP.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and information about the issue for better diagnosis.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SRT_MONI (for monitoring web service calls) and SRT_UTIL (for utility functions related to web services).
  Documentation: Review SAP documentation related to web services and PI/PO for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONITORING026 error effectively.