How To Fix SRT_MONITORING017 - No event data exists for performance data records

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 017

• Message text: No event data exists for performance data records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING017 - No event data exists for performance data records ?

  The SAP error message SRT_MONITORING017 indicates that there is no event data available for the performance data records in the SAP system. This error typically arises in the context of monitoring and performance analysis of web services, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems.
  Cause:
  
  No Data Available: The most straightforward cause is that there are simply no performance data records available for the specified time period or for the specific service being monitored.
  Configuration Issues: There may be issues with the configuration of the monitoring tools or the services themselves, leading to a lack of data being recorded.
  Data Retention Settings: The data retention settings may be configured in such a way that older performance data has been purged or is not being stored.
  Service Not Invoked: The service in question may not have been invoked during the time frame you are checking, resulting in no performance data being generated.
  Technical Issues: There could be underlying technical issues with the SAP system or the monitoring tools that prevent data from being collected or displayed.
  
  Solution:
  
  Check Service Invocation: Ensure that the service you are monitoring has been invoked during the time period you are checking. If it hasn't, you will not see any performance data.
  Review Configuration: Verify the configuration settings for the monitoring tools and ensure that they are set up correctly to capture performance data.
  Data Retention Settings: Check the data retention settings in your SAP system to ensure that performance data is being retained for the desired period.
  System Logs: Review system logs for any errors or warnings that might indicate issues with the monitoring tools or the services.
  Restart Monitoring Tools: Sometimes, restarting the monitoring tools or the SAP system can resolve temporary issues that may be causing the error.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of your SAP system for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to SRT_MONITORING017 or performance monitoring in your version of SAP.
  Performance Monitoring: Familiarize yourself with the performance monitoring tools available in SAP, such as the SAP Solution Manager, to better understand how to configure and utilize them effectively.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.