How To Fix SRT_MONITORING016 - Error when accessing monitoring cache: "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 016

• Message text: Error when accessing monitoring cache: "&1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING016 - Error when accessing monitoring cache: "&1" ?

  The SAP error message SRT_MONITORING016 indicates that there is an issue when accessing the monitoring cache for the SAP system. This error typically arises in the context of SAP's web services and the Service Runtime (SRT) framework, which is used for managing and monitoring web service communications.
  Cause:
  The error can be caused by several factors, including:
  
  Cache Corruption: The monitoring cache may be corrupted or not properly initialized.
  Configuration Issues: There may be misconfigurations in the SRT settings or the web service configuration.
  System Performance: High load on the system or performance issues may prevent access to the cache.
  Authorization Issues: The user or process trying to access the monitoring cache may not have the necessary permissions.
  Network Issues: Problems with network connectivity can also lead to issues accessing the cache.
  
  Solution:
  To resolve the SRT_MONITORING016 error, you can try the following steps:
  
  
  Clear the Cache: 
  
  You can clear the monitoring cache to remove any corrupted entries. This can often be done through transaction codes like SRT_MONITOR or SRT_MONITORING.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the web services and ensure that they are correctly set up. This includes checking the SRT settings in transaction SOAMANAGER.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to access the monitoring cache. You may need to adjust roles or permissions.
  
  
  
  Monitor System Performance:
  
  Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the entire SAP system to refresh the cache and services.
  
  
  
  SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SRT_MONITOR, SOAMANAGER, and SLG1 for monitoring and managing web services.
  Documentation: Review SAP documentation related to the Service Runtime and web services for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONITORING016 error effectively.