How To Fix SRT_MONITORING013 - Error when inserting in CCMS shared memory

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONITORING - Message Class for SOAP Runtime Monitoring

• Message number: 013

• Message text: Error when inserting in CCMS shared memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONITORING013 - Error when inserting in CCMS shared memory ?

  The SAP error message SRT_MONITORING013 typically indicates an issue related to the CCMS (Computing Center Management System) shared memory when trying to insert monitoring data. This error can occur in various scenarios, particularly when there are problems with the configuration or the state of the SAP system.
  Causes:
  
  Shared Memory Issues: The CCMS shared memory might be full or corrupted, preventing new entries from being added.
  System Resource Limitations: Insufficient memory or other system resources can lead to this error.
  Configuration Problems: Incorrect configuration settings in the monitoring setup can also trigger this error.
  Database Issues: Problems with the underlying database can affect the ability to write to shared memory.
  Version Compatibility: Incompatibilities between different components of the SAP system or with the database can lead to this error.
  
  Solutions:
  
  
  Check Shared Memory Usage:
  
  Use transaction code SM04 or SM50 to monitor the shared memory usage.
  If the shared memory is full, consider increasing the size of the shared memory area.
  
  
  
  Restart the SAP System:
  
  Sometimes, a simple restart of the SAP system can clear temporary issues with shared memory.
  
  
  
  Check System Resources:
  
  Ensure that the system has adequate memory and CPU resources available. Monitor system performance using tools like ST06.
  
  
  
  Review Configuration:
  
  Check the configuration settings for CCMS monitoring. Ensure that all parameters are set correctly.
  
  
  
  Database Check:
  
  Perform a database consistency check. Use transaction codes like DB02 to monitor database performance and health.
  
  
  
  Update SAP Kernel:
  
  Ensure that you are using the latest version of the SAP kernel. Sometimes, bugs in older versions can lead to such errors.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SMD (Solution Manager Diagnostics) for troubleshooting.
  Monitoring Tools: Utilize SAP monitoring tools to keep an eye on system performance and health.
  Documentation: Refer to SAP documentation for detailed information on CCMS and shared memory management.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONITORING013 error effectively.