How To Fix SRT_MONI_STEPS029 - SOAP runtime fault handling

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 029

• Message text: SOAP runtime fault handling

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS029 - SOAP runtime fault handling ?

  The SAP error message SRT_MONI_STEPS029 typically indicates a problem related to the SOAP runtime fault handling in SAP's web services framework. This error can occur during the processing of SOAP messages, often due to issues with the service configuration, network problems, or data inconsistencies.
  Causes:
  
  Service Configuration Issues: The web service may not be properly configured in the SAP system. This includes incorrect endpoint URLs, authentication issues, or missing service definitions.
  Network Problems: Connectivity issues between the SAP system and the external service can lead to SOAP faults. This could be due to firewalls, proxy settings, or DNS resolution problems.
  Data Issues: The data being sent in the SOAP request may not conform to the expected format or may contain invalid values, leading to processing errors.
  Faulty Web Service: The external web service being called may be down or returning errors, which can trigger SOAP faults.
  Timeouts: If the response from the external service takes too long, it may result in a timeout error.
  
  Solutions:
  
  
  Check Service Configuration:
  
  Verify the endpoint URL and ensure it is correct.
  Check the authentication settings (username/password, certificates) to ensure they are valid.
  Ensure that the service is properly defined in the SAP system (transaction SOAMANAGER).
  
  
  
  Network Troubleshooting:
  
  Test the connectivity to the external service using tools like ping or telnet.
  Check firewall settings to ensure that the necessary ports are open.
  Review proxy settings if applicable.
  
  
  
  Validate Data:
  
  Review the data being sent in the SOAP request to ensure it meets the expected schema and data types.
  Use tools like SOAP UI to test the request and see if the external service responds correctly.
  
  
  
  Monitor External Service:
  
  Check the status of the external web service to ensure it is operational.
  Review logs on the external service side if you have access to them.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are suspected, consider increasing the timeout settings in the SAP system for the web service call.
  
  
  
  Related Information:
  
  Transaction SRT_MONI: Use this transaction to monitor the SOAP messages and view detailed logs of the errors. It provides insights into the request and response, which can help in diagnosing the issue.
  SOAP UI: A tool that can be used to test SOAP web services independently of SAP, allowing you to isolate whether the issue is with the SAP system or the external service.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SOAP runtime faults.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SRT_MONI_STEPS029 error in your SAP environment.