How To Fix SRT_MONI_STEPS011 - Error in deserialization of message header

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 011

• Message text: Error in deserialization of message header

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS011 - Error in deserialization of message header ?

  The SAP error message SRT_MONI_STEPS011 indicates that there is an issue with the deserialization of the message header in the context of SAP's web services or integration scenarios. This error typically occurs when there is a problem with the format or structure of the incoming message, which prevents the SAP system from correctly interpreting the message header.
  Causes:
  
  Malformed XML: The incoming message may contain malformed XML, which cannot be parsed correctly.
  Version Mismatch: There may be a mismatch between the expected message format and the actual message being sent, possibly due to changes in the service definition.
  Encoding Issues: The character encoding of the message may not match what the SAP system expects.
  Network Issues: Interruption or corruption during message transmission can lead to incomplete or corrupted headers.
  Configuration Issues: Incorrect configuration of the web service or the integration scenario can lead to deserialization errors.
  
  Solutions:
  
  Check the Message Format: Validate the incoming message against the expected schema. Use tools like XML validators to ensure that the XML is well-formed.
  Review Service Definitions: Ensure that the service definitions (WSDL) on both the sender and receiver sides are in sync and that there are no discrepancies.
  Inspect Encoding: Verify that the character encoding of the message matches what the SAP system expects (usually UTF-8).
  Network Monitoring: Use network monitoring tools to check for any issues during message transmission that could lead to corruption.
  SAP Notes and Support: Check for any relevant SAP Notes that may address known issues related to this error. You can search the SAP Support Portal for updates or patches.
  Logging and Tracing: Enable detailed logging and tracing in the SAP system to capture more information about the error. This can help identify the exact point of failure.
  Testing with Different Clients: If possible, test the service with different clients or tools (like SOAP UI) to see if the issue persists, which can help isolate the problem.
  
  Related Information:
  
  Transaction SRT_MONI: Use this transaction to monitor the messages and view detailed logs related to the error.
  SAP PI/PO: If you are using SAP Process Integration (PI) or Process Orchestration (PO), ensure that the integration scenarios are correctly configured.
  Web Service Configuration: Review the web service configuration in the SAP system, including endpoint URLs and security settings.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for better diagnosis.