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How To Fix SRT_MONI_STEPS009 - Error in deserialization of message body


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

  • Message number: 009

  • Message text: Error in deserialization of message body

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_MONI_STEPS009 - Error in deserialization of message body ?

    The SAP error message SRT_MONI_STEPS009 indicates that there is an issue with the deserialization of the message body in the context of SAP's web services or integration scenarios, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error typically occurs when the system is unable to convert the incoming message from its serialized format back into a usable object or structure.

    Causes:

    1. Message Format Issues: The incoming message may not conform to the expected format (e.g., XML, JSON). This can happen if the message is malformed or if there are discrepancies in the schema.
    2. Version Mismatch: There may be a mismatch between the expected version of the message and the version being sent. This can occur if the service interface has been updated but the sender has not been adjusted accordingly.
    3. Data Type Mismatches: The data types in the incoming message may not match the expected data types defined in the service interface.
    4. Encoding Issues: There may be issues related to character encoding, especially if special characters are involved.
    5. Network Issues: Sometimes, network issues can lead to incomplete or corrupted messages being sent.

    Solutions:

    1. Check Message Format: Validate the incoming message against the expected schema. Use tools like XML validators or JSON validators to ensure the message is well-formed.
    2. Review Service Interface: Ensure that the service interface definitions (WSDL, XSD) are up to date and that both the sender and receiver are aligned on the expected message structure.
    3. Debugging: Use the SAP message monitoring tools (like SRT_MONI) to analyze the incoming messages and identify where the deserialization is failing. Look for specific error details that can provide more context.
    4. Adjust Data Types: Ensure that the data types in the message match those expected by the receiving system. This may involve modifying the sender's message structure or adjusting the receiver's expectations.
    5. Check Encoding: Ensure that the character encoding used in the message matches what the receiving system expects (e.g., UTF-8).
    6. Network Stability: Investigate any potential network issues that could be causing message corruption. Ensure that the network connection is stable and reliable.

    Related Information:

    • SAP Notes: Check SAP Notes related to SRT_MONI_STEPS009 for any specific patches or updates that may address known issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review SAP documentation on web services and message handling to ensure compliance with best practices.

    By following these steps, you should be able to diagnose and resolve the SRT_MONI_STEPS009 error effectively.

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