How To Fix SRT_LOGGING062 - Compensate ID &1 Status was manually changed for client &2 by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 062

• Message text: Compensate ID &1 Status was manually changed for client &2 by user &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING062 - Compensate ID &1 Status was manually changed for client &2 by user &3 ?

  The SAP error message SRT_LOGGING062 indicates that a compensation ID's status was manually changed in the system. This message is part of the SAP Process Integration (PI) or SAP Process Orchestration (PO) framework, which is used for integrating different systems and managing message processing.
  Cause:
  The error message is triggered when:
  
  A user manually changes the status of a compensation ID in the system.
  This change may conflict with the expected processing flow of the integration scenario.
  The system is designed to track compensation IDs for managing message processing and ensuring data consistency.
  
  Solution:
  To resolve this issue, consider the following steps:
  
  
  Review the Change: Check the logs or audit trails to understand why the status was changed manually. Identify the user who made the change and the context of the action.
  
  
  Revert the Change: If the manual change was not intended or is causing issues, revert the status of the compensation ID back to its original state, if possible.
  
  
  Analyze the Impact: Determine if the change has affected any ongoing processes or transactions. You may need to take corrective actions based on the analysis.
  
  
  User Training: If the manual change was made by a user who may not have understood the implications, consider providing training or guidelines on how to handle compensation IDs properly.
  
  
  System Configuration: Review the configuration settings related to compensation handling in your SAP system. Ensure that the system is set up to prevent unauthorized changes to compensation IDs.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional insights and recommendations.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to monitoring and managing integration processes, such as SXMB_MONI for monitoring messages in PI/PO.
  Logging and Monitoring: Utilize the logging and monitoring tools available in SAP to keep track of compensation IDs and their statuses to prevent future issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.