How To Fix SRT_LOGGING060 - Compensate ID &1 was restarted for client &2 by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 060

• Message text: Compensate ID &1 was restarted for client &2 by user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING060 - Compensate ID &1 was restarted for client &2 by user &3 ?

  The SAP error message SRT_LOGGING060 indicates that a compensation process (identified by the Compensate ID) was restarted for a specific client by a particular user. This message is typically related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) environment, where compensation mechanisms are used to handle errors in message processing.
  Cause:
  
  
  Compensation Mechanism: The error usually arises when a message processing fails, and the system attempts to compensate for the failure by restarting the process. This can happen due to various reasons, such as:
  
  Network issues.
  Timeout errors.
  System resource constraints.
  Configuration issues in the integration scenario.
  
  
  
  User Intervention: The message indicates that a user has manually restarted the compensation process, which could be part of a troubleshooting effort.
  
  
  Solution:
  
  
  Check Logs: Review the logs for more detailed information about the error that triggered the compensation. This can help identify the root cause of the failure.
  
  Use transaction SRT_MONI to monitor the message processing and check for any errors.
  
  
  
  Analyze the Compensation Process: Understand the specific compensation process that was restarted. Look for any patterns or recurring issues that might indicate a systemic problem.
  
  
  Configuration Review: Ensure that the configuration for the integration scenario is correct. This includes checking:
  
  Communication channels.
  Mapping configurations.
  Receiver determination.
  
  
  
  System Resources: Check the system resources (CPU, memory, network) to ensure that the system is not under heavy load, which could lead to timeouts or failures.
  
  
  User Training: If users are frequently restarting compensation processes, consider providing training or guidelines on how to handle errors and when to restart processes.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to this error message.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SRT_MONI: For monitoring message processing.
  SRT_UTIL: For utility functions related to the SAP PI/PO environment.
  
  
  
  Documentation: Review SAP documentation on the compensation mechanism in PI/PO to understand how it works and best practices for managing it.
  
  
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to diagnose and address the underlying issues related to the SRT_LOGGING060 error message.