How To Fix SRT_LOGGING010 - System failure in remote call to client "&1" destination "&2": &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_LOGGING -

• Message number: 010

• Message text: System failure in remote call to client "&1" destination "&2": &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_LOGGING010 - System failure in remote call to client "&1" destination "&2": &3 ?

  The SAP error message SRT_LOGGING010 indicates a system failure during a remote call to a client. This error typically occurs in the context of SAP's web services or when using the SAP NetWeaver Application Server for communication between systems. The message provides the following details:
  
  Client: The identifier of the client that the system is trying to communicate with (represented by "&1").
  Destination: The destination system or service that is being called (represented by "&2").
  Error Message: A description of the specific error that occurred (represented by "&3").
  
  Causes
  The causes of this error can vary, but common reasons include:
  
  Network Issues: Problems with network connectivity between the SAP system and the target client or service.
  Configuration Errors: Incorrect configuration of the RFC destination or web service settings in the SAP system.
  Service Unavailability: The target service may be down or not reachable.
  Authorization Issues: The user or service account may not have the necessary permissions to access the target service.
  Timeouts: The remote call may be timing out due to long processing times or unresponsive services.
  System Resource Issues: Insufficient resources (CPU, memory) on either the SAP system or the target system.
  
  Solutions
  To resolve the SRT_LOGGING010 error, you can take the following steps:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the target client or service. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review Configuration:
  
  Verify the configuration of the RFC destination or web service in transaction SM59 (for RFC destinations) or SOAMANAGER (for web services).
  Ensure that the destination is correctly defined and that the connection type is appropriate.
  
  
  
  Check Service Availability:
  
  Confirm that the target service is up and running. You can check the service status or logs on the target system.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used for the remote call has the necessary authorizations to access the target service.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are an issue, consider increasing the timeout settings in the RFC destination or web service configuration.
  
  
  
  Monitor System Resources:
  
  Check the performance and resource utilization of both the SAP system and the target system. Address any resource bottlenecks.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and system logs (transaction SM21) for additional error messages or warnings that may provide more context.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM59: For managing RFC destinations.
  SOAMANAGER: For managing web services.
  SLG1: For viewing application logs.
  SM21: For viewing system logs.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring RFC destinations and web services.
  
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.